This CRM is designed for the purpose of maintaining customer bookings through Mobile Application, SMS and Call center. Based on the availability of taxis, trip will be scheduled for booked customer. Alloted SMS will be sent to the customer with driver contact info and customer’s pickup info will be sent to the driver. Amount will be collected based on the travel distance from the pickup point. Options for Trip Reshedule and KURB Duty (concept is utilized in pick customers on road) are available in CRM.